Job Description

  • Resident Relations Specialist (EG) - Market

    Posted Date2 weeks ago(2 weeks ago)
    Job ID
    Job Location
    Customer Service/Support
  • Overview

    As Resident Relations Specialist you are the first person our residents get to know, and you set the tone for their experience with Progress Residential®. You will be responsible for delivering the new home orientation with each resident. You’ll explain the level of service our Property Management team provides and what we expect of each of our residents. Each new resident can count on you to provide the appropriate contact information to key personnel in the market and organization. As residents move out of their homes, you may also be assigned to perform pre-move out inspections and help ensure a timely transition. Of course, you’ll communicate information with cross-functional team members to ensure a smooth experience for all.


    • High School graduate or GED required
    • Must have reliable transportation
    • Valid driver’s license and clean driving record required
    • Experience in customer service or service type business required
    • Maintain valid insurance at all times
    • Knowledge of local area required
    • Some knowledge of maintenance is beneficial
    • Capability to prioritize workload in a fast-paced work environment
    • Ability to work without direct supervision and stay on task

    Closing Statement:

    This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

    Progress Residential® is a proud Equal Opportunity employer, m/f/d/v.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online