Job Description

  • Revenue & Debt Collections Administrator

    Posted Date2 weeks ago(6/11/2019 12:55 PM)
    Job ID
    Job Location
  • Overview

    The Revenue & Debt Collections Administrator is a member of the Revenue and Debt Collections Team. The RDCT Administrator is responsible for the successful collection of rent and other charges.


    • Comfortable with heavy phone volume (inbound and outbound)
    • Responsible for maintaining a high degree of customer service and competency level in all resident interactions. (phone and e-mail)
    • Ability to complete administrative tasks and special projects as required
    • Follow through delinquency process up to and including eviction
    • Ability to understand resident account ledgers
    • Adhere to company guideline and policies


    • High School graduate required, Associates degree a plus.
    • Three (3) plus years of previous property management experience in either the single family or multi-family rental industry.
    • Ability to build and maintain positive relationships internally and externally.
    • Possesses strong organizational skills and is detail oriented.
    • Ability to thrive in a dynamic, fast-changing, growth environment.
    • Attention to detail with strong proven ability to follow up and collect on past due rent.
    • Interacts productively in person and through technology with co-workers, team members.
    • Excellent oral and written communication skills.
    • Computer literacy, ability to comfortably navigate new technology and competency in MS Office a plus.
    • Experience with Yardi Voyager a plus.
    • Honest, ethical and able to maintain confidentiality in a business setting when necessary and required.

    What you can expect from us:

    Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:

    • In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection.
    • We offer competitive compensation, including a performance-based bonus.
    • Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, and 9 paid holidays.

    Closing Statement:

    This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

    Progress Residential® is a proud Equal Opportunity employer, m/f/d/v.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online