Construction Technician
Job Description
Your career has a home here.
Ready to make an impact with a dynamic, forward-thinking company?
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®.
Why join Progress?
As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.
Want to learn more?
Text “ProgressJobs” to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time.
JOB SUMMARY
The Construction Technician is a key associate in providing outstanding maintenance and repair services for vacant homes in an efficient and effective manner. The Construction Technician works on the Construction Services team. The Construction Technician is primarily tasked with maintenance and repair work for Progress Residential vacant homes and providing excellent customer service.
.ESSENTIAL FUNCTIONS
Ability to assess a service request job assigned and determine the appropriate steps necessary to resolve the service request
Ability to complete electronic forms and service request entering all required information, accurate jobs notes and job photographs
Ability to provide outstanding customer service and be an ideal representative of Progress Residential’s standards
Construction Technician will conduct all business in accordance with company policies and procedures and all state and federal regulations (such as Lead Based Paint, ADA, Fair Housing, HAZCOM Program OSHA, etc.)
Participate in field and formal training related to providing service to Progress homes
Maintain fleet vehicle and inventory within company guidelines
Perform scheduled and unscheduled/emergency repairs, preventative maintenance, property inspections, and service requests including repair, replacement or modification of components, equipment or systems as assigned daily on the following types of systems:
Electrical systems and fixtures
Plumbing systems and fixtures
A/C / Heat Pump and heating systems
Appliances
Water irrigation systems
Stairs, gates, fences, patios, railings, mailboxes
Tile, carpet, and flooring
Interior/exterior lights
Fireplaces
Gas fixtures and appliances
Shutters, interior and exterior doors and trim, windows, sliding glass doors
Door and mailbox locks and keys
Security systems
Ceiling leaks
Walls
Mill work and cabinets
Pool areas, tile, hot tub/spa, pool furniture
Other Service areas as required
Perform routine preventive maintenance services on residential properties and systems
Report all major repairs and requisitions prior to any expenditure of funds
Must be always aware of the condition of the property and take immediate steps to correct any unsafe condition
Follow Fleet vehicle maintenance schedule and keep an organized and clean vehicle/workspace
Ensure all workplace safety standards and practices are upheld
Completes all assigned work in a professional and timely manner
Maintains regular attendance and excellent punctuality
This role is considered Safety Sensitive and full compliance with all Fleet policies and procedures must be always adhered to
Drivers of Progress Residential Fleet vehicles are expected to maintain a good driving record and drive in a safe manner at all times
QUALIFICATIONS
High school Diploma or equivalent required
Must have a valid Driver’s License in the working state
Minimum of 3 years’ experience required working in residential maintenance, service and repair. Specific requirements:
Must possess the ability to assess condition and diagnose malfunctions or failures within a residential structure including interior and exterior doors, windows and surfaces
Minimum of 2 years’ experience providing routine maintenance, cleaning, inspection, diagnosis and repair of residential homes
Minimum 1 year experience servicing all makes & models of residential appliances with ability to install, maintain, inspect, diagnose and repair or replace defective equipment or components.
Minimum 2 year experience providing routine maintenance, inspection, diagnosis and repair of residential plumbing systems and fixtures.
Minimum 2 year experience providing routine maintenance, inspection, diagnosis and repair of residential electrical systems, devices and fixtures.
Required equipment - Employee must provide their own basic tools required to perform diagnostics and service in a residential environment
Available to work both weekends and evenings
Ability to perform well under pressure and meet multiple deadlines
Ability to interact with residents, management, team members and vendors/contractors tactfully and professionally
Possess strong organizational, communication and customer service skills
Typical Physical Demands - Regularly required sitting and standing for several hours at a time, to climb up and down stairs several times each day, and to lift 50 pounds with ease
Must be knowledgeable of all pertinent laws and EPA and OSHA regulations
Working knowledge of Microsoft Office software and working proficiency with handheld computer (i.e.,Smartphone, iPad)
Honest, ethical and able to work in confidential manner.Hey
What you can expect from us:
Competitive Compensation - Including performance-based bonuses that reward your contributions.
Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Employment with Progress Residential is conditional on a satisfactory background and drug screen.
Progress Residential is a proud Equal Opportunity employer, m/f/d/v.