Housing Choice Program Coordinator
Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team.
Progress Residential® is one of the largest providers of high-quality, single-family rental homes in the United States. With more than 75,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership.
Progress is committed to making the home rental process easy and enjoyable for the 100,000+ residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth.
Employment with Progress Residential is conditional on a satisfactory background and drug screen as well as submitting proof satisfactory to Progress Residential that you are fully vaccinated against the Corona Virus COVID-19 disease, subject to any accommodations granted by Progress Residential based on disability or religion or as applicable by state law.
Text ProgressJobs to 25000 and you can chat with our Recruiting Assistant Kate who can help you find jobs, apply for jobs and answer your questions.
The Housing Choice Coordinator facilitates the operation of accepted voucher holders residing in Progress and PR3 managed homes, supporting the local markets who participate in the program to ensure compliance by accepting vouchers with the HUD program are being met, along with the goals, quality standards and operating objectives established by the Company and the compliance/legal team/property management team. This position provides support and daily management on all activities associated with the voucher program; including but not limited to accurate submittal of RTA packets, coordinating inspections with the Housing Authority and local markets, ensuring all contracts are up to date and on file, ensuring payments are received in a timely manner, ledgers and accounts are reflecting accurately, and renewals. The Housing Choice Voucher Program Coordinator will develop and build positive relationships with Housing Authorities across the nation.
Continual Process Improvement
Support the local markets by facilitating the daily operations of Housing Choice Voucher Program
Ensure that all requirements by the HUD program are being met
Keep accurate records of all associated documents; including but not limited to, RTA packets, contracts, annual inspections, deficiency letters, and change of ownership
Ensure that the HUD program receives all required documents and/or deficiency corrections in a timely manner to ensure no abatements
Facilitate all inspections with the Housing Authority and local markets for new move in’s and recertification
Ensure that the policies and procedures are followed
Analyze processes and procedures to ensure optimum efficiency levels
Be knowledgeable of provisions in standard lease documents and maintain a working knowledge of resident rules and regulations
Be knowledgeable of all HUD program rules and changes to ensure compliance
Develop positive relationships with Housing Authorities across the nation
Develop and maintain positive relationships with local market team members
Carry out other duties as assigned that are in the best interests of the company while being a champion for Progress Residential’s Core Values.
Human Resource Management
Ensures outstanding customer service and is responsive to requests
Coordinate’s activities to maximize the efficiency of all processes
Ensure all training requirements, including Progress ED, are completed on time
High School Diploma or equivalent
2 or more years of previous property management experience in either the single family or multi-family rental industry
Previous use of Yardi Voyager and Salesforce a plus
Previous experience with Housing Authorities and the Voucher Choice Program
Ability to build and maintain positive relationships internally and externally
Possesses strong organizational skills and is detail oriented
Ability to thrive in a dynamic, fast-changing, growth environment
Fosters teamwork and mutual respect throughout the company
Interacts productively in person and through technology with co-workers, team members
Excellent oral and written communication skills
Computer literacy, ability to comfortably navigate new technology and competency in MS Office suite a must
Sitting for extended periods of time using office equipment and computers
Moderate stooping, kneeling, crouching, reaching, standing
May entail light lifting of supplies and materials occasionally, up to and including 25lbs
Ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate
Walking for extended periods of time
Sustains substantially recurring movements to fingers, hands, wrist, legs and feet
Ability to judge distances and spatial relationships
Ability to identify and distinguish color
Ability to distinguish the differences and similarities in odors
What you can expect from us:
Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:
In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection.
We offer competitive compensation, including a performance-based bonus.
Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 10 paid holidays and much more.
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Progress Residential® is a proud Equal Opportunity employer, m/f/d/v.