Inspections Manager

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team. 
 
Progress Residential® is the largest providers of high-quality, single-family rental homes in the United States. With more than 90,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership. 

Progress is committed to making the home rental process easy and enjoyable for the residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth. 

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Text ProgressJobs to 25000 and you can chat with our Recruiting Assistant Kate who can help you find jobs, apply for jobs and answer your questions.

Position Summary:

The Inspections Manager is responsible for overseeing all aspects of the inspection process for Progress Residential’s affordable single-family rental homes. This includes housing authority, rental registrations, and municipal inspections. This role involves coordinating and conducting inspections, building relationships with local authorities, ensuring compliance with regulatory requirements, identifying and resolving minor maintenance needs, and implementing quality assurance measures to uphold the standards of safety and habitability for our properties.

Essential Functions:

• Ensure pre-inspections for occupied and newly rented homes are scheduled and completed.

• Ensure residents are proactively engaged to ensure they cooperate with inspections and understand the importance for rental assistance and lease compliance.

• Leverage and analyze resident self-inspection photos to determine work order requirements, as applicable.

• Ensure homes meet market-rate standards and readiness for official Housing Quality Standards (HQS) inspections and municipal regulations.

• Collaborate with necessary departments to ensure creation and completion of work orders for in-house technicians or third-party vendors.

• Conduct quality control walks to verify readiness for resident move-in.

• Ensure schedules are coordinated with inspectors for housing authority, rental registration, and municipal violation inspections.

• Attend inspection, as applicable, and address deficiencies promptly by completing work or creating work orders and overseeing timely completion.

• Inspect failed inspections or municipal violations for completion and ensure photos are uploaded, as applicable.

• Coordinate and ensure re-inspections are attended to ensure compliance and completion.

• Oversee and attend municipal violation court hearings, providing documentation and photos of completion, as applicable.

• Collaborate and coordinate required actions with internal teams to include Rental Registration, Housing Choice, Market Operations, and HOA departments.  

• Maintain a database of inspector and local agency contact information and correspond regularly to schedule inspections and provide status updates.

• Collaborate with internal teams, technicians, vendors, and inspectors to ensure timely completion of inspections/municipal violations and necessary repairs.

• Communicate effectively with residents to facilitate cooperation with inspections and address any concerns or questions.

• Build positive relationships with inspectors and local agencies to streamline inspection processes and ensure compliance with regulatory requirements.

• Maintain fleet vehicle and inventory within company guidelines

• Follow Fleet vehicle maintenance schedule and keep an organized and clean vehicle/workspace

• This role is considered Safety Sensitive and full compliance with all Fleet policies and procedures must be always adhered to

• Drivers of Progress Residential Fleet vehicles are expected to maintain a good driving record and drive in a safe manner at all times

• Ensure all workplace safety standards and practices are upheld

• Interact productively in person and through technology with co-workers, team members, and housing authority contacts

Qualifications:

• Bachelor’s Degree or related work experience

• Must have a valid Driver’s License in the working state

• 5+ years’ experience managing service or operations in multi-family, single family, military housing or equivalent

• Basic knowledge of Plumbing, Electrical, HVAC, Flooring, Appliances, Landscaping and Irrigation Systems as they relate to residential homes

• Ability to perform basic home maintenance and repairs as needed

• Experience with regulatory compliance and housing inspections preferred

• Ability to review and understand cost estimates and scopes of work

• Ability to work with contractors on scope, price and schedule

• Understanding of general IBC building codes and rental property health and safety regulations

• Ability to build and maintain positive relationships internally and externally

• Possess strong organizational skills and is detail oriented

• Ability to thrive in a dynamic, fast-changing, growth environment

• Fosters teamwork and mutual respect throughout the company

• Excellent oral and written communication skills

• Computer literacy, ability to comfortably navigate new technology and competency in MS Office suite a must

• Previous use of Yardi Voyager and Salesforce a plus

• Available to work flexible hours which may include some weekends and evenings

• Available to offer support for after-hours service technicians and/or vendors

• Sitting for extended periods of time using office equipment and computers

• Moderate stooping, kneeling, crouching, reaching, standing

• May entail lifting of supplies and materials, up to and including 50lbs

• Ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate, and communicate

• Walking for extended periods of time

• Sustains substantially recurring movements to fingers, hands, wrist, legs, and feet

• Ability to judge distances and spatial relationships

• Ability to identify and distinguish color

• Ability to distinguish the differences and similarities in odors

What you can expect from us:

Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:

• In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection. 

• We offer competitive compensation, including a performance-based bonus.

• Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 401k match, 10 paid holidays and much more.
   

Closing Statement:
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
 
Progress Residential® is a proud Equal Opportunity employer, m/f/d/v. 
 

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