Job Description

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team. 
Progress Residential® is one of the largest providers of high-quality, single-family rental homes in the United States. With more than 75,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership. 

Progress is committed to making the home rental process easy and enjoyable for the 100,000+ residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth. 

Employment with Progress Residential is conditional on a satisfactory background and drug screen as well as submitting proof satisfactory to Progress Residential that you are fully vaccinated against the Corona Virus COVID-19 disease, subject to any accommodations granted by Progress Residential based on disability or religion or as applicable by state law.

Text ProgressJobs to 25000 and you can chat with our Recruiting Assistant Kate who can help you find jobs, apply for jobs and answer your questions.

Position Summary

Responsible for managing all on-boarding activities for new Clients and Portfolios from various Progress business channels. The position will be responsible for orchestrating the necessary communication/project management between clients, departments, stakeholders and operations to ensure the smooth on-boarding experience for new clients, portfolios or homes. Additionally, by creating, improving and overseeing the on-boarding process, this position will play an important role in the expansion and retention of current business volumes and the ingestion of new portfolios.

Essential Functions

  • Manage ingestion/onboarding process for growth clients and new business through various business channels

  • Manage focused team to streamline execution of on-boarding activity

  • Facilitate meetings with key stakeholders (Marketing, Pricing Revenue, Utilities, Operations, etc.) to expedite the on-boarding process and task execution

  • Identify system improvement opportunities to enhance business process management

  • Planning of specific actions/meetings/processes for new deals

  • Holds teams accountable for established goals and assigned tasks across the project team

  • Audits and holds teams accountable to company policies and procedures

  • Acts swiftly to address performance hurdles

  • Effectively interacts and influences leadership teams around company strategies

  • Ensures that the group provides outstanding customer service and is responsive to requests

  • Coordinates activities to maximize the efficiency of all processes


  • 3 or more years of SFR or MFR management experience

  • Previous people management experience

  • Experience with Asana or other project management tools a plus

  • Working knowledge of Yardi and/or Salesforce systems

  • Ability to multi-task across multiple projects occurring simultaneously

  • Excellent Microsoft Office products specifically with MS Excell

  • Must have a valid Driver’s License.

  • Excellent oral and written and presentation skills.

What you can expect from us:

Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:

  • In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection. 

  • We offer competitive compensation, including a performance-based bonus.

  • Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 10 paid holidays and much more.

Closing Statement:
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Progress Residential® is a proud Equal Opportunity employer, m/f/d/v. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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