Job Description

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team. 
Progress Residential® is one of the largest providers of high-quality, single-family rental homes in the United States. With more than 75,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership. 

Progress is committed to making the home rental process easy and enjoyable for the 100,000+ residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth. 

Employment with Progress Residential is conditional on a satisfactory background and drug screen as well as submitting proof satisfactory to Progress Residential that you are fully vaccinated against the Corona Virus COVID-19 disease, subject to any accommodations granted by Progress Residential based on disability or religion or as applicable by state law.

Text ProgressJobs to 25000 and you can chat with our Recruiting Assistant Kate who can help you find jobs, apply for jobs and answer your questions.

Position Summary

The Manager Site Reliability Engineering (SRE) will help build and lead the SRE team at Progress Residential. You will help recruit, mentor, and coach SRE engineers and help establish the SRE practice.

This position will be part of a dynamic team that is dedicated to building observability into our all our business workloads, working with development, architecture, devops and business teams to build required metrics and tracing.

Essential Functions

  • Design and architect observability solutions to make business workflows efficient, adaptable, scalable, and reliable.

  • Incident management, coordinate response effort, communicate with stake holders and maintain control over incident response.

  • Build software and systems to manage services and applications through automation

  • Deployment, support and monitoring of existing and new services, platforms, and application stacks

  • Measurement and optimization of various workloads performance

  • Responsible for availability, performance, efficiency, change management, monitoring, emergency response, capacity planning and resiliency of the entire Progress Residential technology platform.

  • Ensure availability of the platform with an emphasis on automating mundane and repetitive tasks.

  • As part of capacity management responsibilities, perform organic demand forecasting, incorporate inorganic demand generation sources into demand forecasting, and conduct regular end-to-end load and failover testing of the system.

  • Ensure strict change management is adhered to by following best practices such as implementing progressive rollouts, quickly and accurately detecting problems, and rolling back changes safely when problems do occur.

  • Implement DevOps best practices such as Canary/Blue-Green deployment & continuous monitoring


  • Bachelor's Degree in Information Technology, Computer Science, or equivalent engineering field with 5+ years of IT leadership experience in DevOps or SRE

  • Must have 2+ years hands-on experience with Amazon Web Services in a live production environment

  • Must have a solid understanding of the principles of Site Reliability Engineering

  • Well-versed in DevOps fundamentals and toolchains 

  • Experience with observability tools such as New Relic, Datadog, Splunk , Logz etc.

  • Good understanding of network infrastructure (firewalls, ACLs etc.)

  • Demonstrated ability to lead projects and teams

  • Strong written and verbal communication skills

What you can expect from us:

Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:

  • In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection. 

  • We offer competitive compensation, including a performance-based bonus.

  • Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 10 paid holidays and much more.

Closing Statement:
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Progress Residential® is a proud Equal Opportunity employer, m/f/d/v. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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