Job Description

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team. 
Progress Residential® is one of the largest providers of high-quality, single-family rental homes in the United States. With more than 75,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership. 

Progress is committed to making the home rental process easy and enjoyable for the 100,000+ residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth. 

Employment with Progress Residential is conditional on a satisfactory background and drug screen as well as submitting proof satisfactory to Progress Residential that you are fully vaccinated against the Corona Virus COVID-19 disease, subject to any accommodations granted by Progress Residential based on disability or religion or as applicable by state law.

Text ProgressJobs to 25000 and you can chat with our Recruiting Assistant Kate who can help you find jobs, apply for jobs and answer your questions.

About the Team and Position

Our National Investigations team is responsible for conducting Investigations for multiple complex internal and external cases. Conducts interviews as appropriate. Properly documents investigative results and provides recommendations for next steps as appropriate. Ensures cases are researched, documented, and completed in accordance with departmental, regulatory and compliance standards.  You are also a quantitatively driven, detail focused and business-savvy person who enjoys participating on a developing a team. You’ll help develop innovative solutions and play a meaningful role working cross-functionally to build programs to enhance trust, enable business growth and protect the Progress Residential brand.

Role Responsibilities

  • Complete investigations within the Enterprise Security Investigations program, including ensuring adherence to compliance standards.

  • Serve as point of contact between security ops, business partners and local, state and Federal authorities.

  • Deliver professional investigative results in complex, sensitive and high-risk incident situations.

  • Leverage internal and external resources in the completion of investigations as required.

  • Conduct informational and/or investigative interviews to obtain information to confirm facts and support investigative findings.

  • Ensure appropriate case management and integrity of case files and investigative data. Interpret investigative information and provide feedback and consultation to strengthen and improve business processes.

  • Deliver professionally written investigative reports incorporating all evidence required to support investigative findings and identify causal factors to facilitate post-incident reviews.

  • Keep senior management informed of known safety, theft, and fraud concerns.

  • Maintain and promote the highest ethical standards and conduct.

What You Should Know/have

  • 5+ years of experience in law enforcement, investigations, risk, incident management/crisis response, trust and safety, asset protection or fraud operations roles

  • Experience conducting complex investigations, including but not limited to such work performed as an investigator, attorney, auditor, or data analyst

  • Knowledge of the principles, practices, methods, and procedures or criminal, policy, and/or administrative investigations

  • Strong interview skills

  • Meticulous attention to detail, especially regarding documentation of gathered facts

  • Excellent written and oral communication skills

  • Strong interpersonal skills

  • Ability to work on projects with minimal guidance

  • Ability to identify operational issues and develop solutions

  • Demonstrated ethics and sound judgment

  • Discretion with respect to sensitive and confidential information

We’d love it if you also have

  • Certified Fraud Examiner (CFE) certification helpful but not mandatory

  • Bilingual skills are a plus, but are not required

  • Prior law enforcement experience is a plus, but is not required

What you can expect from us:

Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:

  • In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection. 

  • We offer competitive compensation, including a performance-based bonus.

  • Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 10 paid holidays and much more.

Closing Statement:
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Progress Residential® is a proud Equal Opportunity employer, m/f/d/v. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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