Job Description

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team. 
Progress Residential® is the largest providers of high-quality, single-family rental homes in the United States. With more than 90,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership. 

Progress is committed to making the home rental process easy and enjoyable for the residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth. 

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Text ProgressJobs to 25000 and you can chat with our Recruiting Assistant Kate who can help you find jobs, apply for jobs and answer your questions.

Position Summary

The Office Support Coordinator provides general facilities, clerical and administrative support to the Progress Residential corporate office and its national operations.  This role is key in supporting all employees and contractors with their day-to-day business needs.

Essential Functions

  • Timely sorts and distributes all incoming mail.

  • Process and meters all outgoing mail, including FedEx packages and pick-ups.

  • Assists in the delivery of all outgoing US mail to the local post office on a daily basis.

  • Allocates shipping and mail charges to appropriate departments.

  • Works with the National Manager of Facilities on national facilities projects which may include office remodels and or office relocations.

  • Assist National Manager of Facilities in obtaining pricing estimates and setting up services on a national level.

  • Orders office supplies and other consumable office products for all Progress offices.

  • Assists all departments with administrative functions as necessary.

  • From time to time may be asked to assist the Executive Assistant with visiting executives and their daily needs, set up and tear down of meetings in conference rooms and assist with IT questions, caterings, supply orders and travel as needed. 

  • Updates and maintains the office support vendor lists.

  • Acts as the primary point of contact for all corporate vendors.

  • Maintain break room, lobby and conference rooms keeping them stocked and presentable.

  • Work with all departments in a professional and personable manner. 

  • Maintain confidential nature of information and documents processed.

  • Backs up the reception desk and assumes reception responsibilities when required.


  • High school diploma or equivalent required; some college preferred.

  • 2-4 years’ experience office clerical, support and/or administrative role

  • Ability to adapt to changing priorities in high growth environment.

  • Intermediate to Advanced skills with Microsoft Outlook, Excel, and Word.

  • Exceptional verbal communication skills, both by phone and in-person.

  • Working knowledge of office equipment. (e.g. printers, scanners, inserters, and postage meters)

  • Strong organizational and planning skills.

  • Commitment to excellent customer service to both internal and external customers.

What you can expect from us:

Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:

  • In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection. 

  • We offer competitive compensation, including a performance-based bonus.

  • Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 401k match, 10 paid holidays and much more.

Closing Statement:
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Progress Residential® is a proud Equal Opportunity employer, m/f/d/v. 

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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