Job Description

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team. 
Progress Residential® is the largest providers of high-quality, single-family rental homes in the United States. With more than 90,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership. 

Progress is committed to making the home rental process easy and enjoyable for the residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth. 

Employment with Progress Residential is conditional on a satisfactory background and drug screen as well as submitting proof satisfactory to Progress Residential that you are fully vaccinated against the Corona Virus COVID-19 disease, subject to any accommodations granted by Progress Residential based on disability or religion or as applicable by state law.

Text ProgressJobs to 25000 and you can chat with our Recruiting Assistant Kate who can help you find jobs, apply for jobs and answer your questions.

Position Overview

The successful candidate’s core responsibility is to distribute case assignments and violations to appropriate markets for HOA coordinators to process. This individual will develop a partnership with the compliance team to ensure all information is updated and accurate. Strong attention to detail, organization and communication skills are critical to the success of this role. Ideal candidate will demonstrate a growth mindset and suggest future improvements as this position and our business continue to evolve.

Key Responsibilities

  • Provides direct support to the compliance team including case assignments in their designated markets, monitor incoming mail, creating and distributing multiple reports to the team.

  • Proven record of responsiveness with exceptional time management and organization skills.

  • Professionally represent Progress Residential and work closely with municipal authorities and HOA communities to develop business relationships.

  • Acquire and maintain knowledge of current state, local, and HOA statutes, policies and/or procedures.

Required Qualifications

  • High School Diploma or equivalent required

  • Working knowledge of MS Word and Excel with the ability to perform basic formulas in Excel and ability to quickly master new technology and systems.

  • Excellent customer service, communication (written and oral), organizational, and time management skills.

  • Ability to provide efficient, timely, reliable, and courteous service to colleagues, municipality authorities and HOA contacts.

  • Experience working in a high growth organization where concurrent projects have differing priorities and deadlines and may require the need to pivot and realign based on emerging business needs.

  • Cultivate and maintain relationships with compliance team to ensure and continually enhance inter-department satisfaction.

Preferred Qualifications

  • Working knowledge in Yardi and Salesforce is a plus.

  • Demonstrates ability to take initiative, work independently and make sound decisions.

  • Proven track record of effectively managing multiple projects and priorities.

  • Ability to thrive in a fast-paced environment, while meeting tight deadlines.

What you can expect from us:

Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:

  • In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection. 

  • We offer competitive compensation, including a performance-based bonus.

  • Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 401k match, 10 paid holidays and much more.

Closing Statement:
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Progress Residential® is a proud Equal Opportunity employer, m/f/d/v. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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