Property Compliance Specialist II

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team. 
 
Progress Residential® is the largest providers of high-quality, single-family rental homes in the United States. With more than 90,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership. 

Progress is committed to making the home rental process easy and enjoyable for the residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth. 

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Text ProgressJobs to 25000 and you can chat with our Recruiting Assistant Kate who can help you find jobs, apply for jobs and answer your questions.

JOB SUMMARY

The Property Compliance Specialist II is responsible for managing all aspects of homeowner association (HOA) for an assigned portfolio of owned assets, including but not limited to non-resident gate and general amenity access, following up with HOA regarding violation cure and resident appeal, tracking down missing violations records as identified on HOA statements, HOA leasing violation resolution, Resident general communication, HOA lease approval process, handling HOA rental registrations, USPS specialized mail processing and assisting entire team with HOA portal set up and resident exterior modification requests.

ESSENTIAL FUNCTIONS

• Work closely with HOAs to ensure compliance with all relevant laws and regulations.

• HOA lease approval process: Coordinate with HOA and/or residents to accomplish home, lease and tenant approval, registration, and renewal.

• Track down missing violation records that were identified on HOA invoices and statements

• Obtaining amenity and gate access, as needed, usually for third part vendors

• Review pieces of mail to determine next course of action

• Maintain current record of all Covenants, Conditions, Restrictions, Rules and Regulations.

• Work with HOA communities to effectively remediate violations and minimize fines and penalties assessed to homes within assigned portfolio.

• Develop analytical frameworks and reporting regimes to constantly assess and continually improve performance with respect to market, regional and national property compliance.

• Promptly address all residents and HOA requests; provide timely responses to all HOA related requests from internal and external customers.

• Develop and maintain a strong working relationship with HOAs and residents.

• May handle HOA/ accounting, enforcement, and general business functions for assigned portfolio.

• Acquire and maintain knowledge of current state, local, and HOA statutes, policies and/or procedures.

QUALIFICATIONS

• High school diploma required.

• 2 or more years’ transactional real estate or legal experience or 2 or more years working directly with Homeowners Associations. 

• Must be proficient in MS Office software and be able to quickly master new technology and systems.

• Excellent customer service, communication (written and oral), analytical ability, organizational, and negotiations skills.

• Exhibits sound judgment and decision-making ability.

• Working knowledge in Yardi and Salesforce.

• Demonstrates ability to take initiative, work independently and make sound decisions.

• Proven track record of effectively managing multiple projects and priorities.

• Ability to thrive in a fast-paced environment, while meeting tight deadlines.

What you can expect from us:

Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:

• In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection. 

• We offer competitive compensation, including a performance-based bonus.

• Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 401k match, 10 paid holidays and much more.
   

Closing Statement:
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
 
Progress Residential® is a proud Equal Opportunity employer, m/f/d/v. 
 

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