Job Description

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team. 
Progress Residential® is one of the largest providers of high-quality, single-family rental homes in the United States. With more than 65,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership. 

Progress is committed to making the home rental process easy and enjoyable for the 100,000+ residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth. 

Job Summary:

The Talent Operations Manager is responsible for the delivery and execution of exceptional recruitment services across multiple business units throughout the organization. This will include all Recruiting processes, procedures and KPI deliverables.  The incumbent will have day to day oversight of the corporate recruiting team in addition to external partners to support the rapid growth of the business. In addition, this individual will have responsibility for ensuring our Internal Mobility Program is running efficiently and that all processes, procedures, and communications are consistent and timely. The individual will have matrixed reporting responsibility to the head of People Operations for the assigned client (e.g., Selene Holdings).

Essential Functions:

  • Ensures all recruiting processes are streamlined, efficient and consistent and the recruiting teams are consistently trained to meet the needs of the organization.

  • Train users and, develop and establish best practices across the ATS (e.g. BalanceTrak) platform to advance our ability to source, screen and hire top talent as efficiently as possible.

  • Investigate and determine advanced technology options to scale the organizations talent capabilities.

  • Manage a team of recruiters, coordinators and/or sourcing specialists and outside vendors (i.e. RPO) and provide support, direction, and guidance to maximize the team’s execution.

  • Collaborate with leadership and hiring managers to understand the hiring needs and team goals and help build strategies to deliver exceptional results.

  • Provide thorough communication and updates to key stakeholders throughout the recruitment process.

  • Manage process improvement projects and be an active participant in the Talent Leadership meetings and discussions.

  • Manage implementation and migration to new technology and platforms; act as the key process owner for the assigned client.

  • Organize and participate in the development of strategic programs to include but not limited to College/University Recruiting, Diversity & Inclusion, Veteran, and Alumni.

  • Maintain meticulous data via our Applicant Tracking System(s) and report weekly to the assigned client.

  • Help define on-going recruitment strategies across the company as well as provide feedback and recommendations to enhance day-to-day recruiting operations.

  • Participate and facilitate ongoing trainings and presentations on recruitment efforts at company meetings.

  • Stay up to speed with recruiting tools and resources, industry trends and market hiring and salary trends to better understand our competitive landscape.

  • Use a metric driven approach to track and run pipelines and provide constant reports on pipelines.

  • Ensure compliance with all applicable laws and regulations to include EEO, OFFCCP guidelines and reporting requirements.


  • 7-10+ years of full-cycle recruiting experience, ideally in a fast-paced environment and at least 2 years of managing a team in a corporate environment.

  • Operations leadership experience in a high-growth environment

  • Bachelor’s degree required; masters preferred or equivalent work experience  

  • Must be self-motivated strong negotiator with an excellent work ethic

  • A strong communicator with interpersonal and networking skills

  • Track record of success collaborating with internal business partners to find, engage and hire exceptional talent

  • Systems thinker and capability to manage projects from implementation through completion.

  • Passionate about "relationship-driven" recruiting and a demonstrated ability to build long-term relationships with prospective candidates

  • Impeccable follow up and attention to detail; comfortable handling a robust pipeline of candidates and juggling multiple priorities

  • Knowledge and ability to apply federal and state legislation as it relates to employment matters and recruitment practices

  • Proficiency using ATS systems (iCIMS, Workday, BalanceTrak or Greenhouse preferred)

  • Excellent organization and prioritization skills

  • Ability to communicate effectively with all levels of employees

  • Ability to work independently and as a member of a team

  • Proficiency with Microsoft Office Suite

  • Must be able to work outside of normal work hours as needed

What you can expect from us:

Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:

  • In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection. 

  • We offer competitive compensation, including a performance-based bonus.

  • Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 9 paid holidays and much more.

Closing Statement:
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Progress Residential® is a proud Equal Opportunity employer, m/f/d/v. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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