Job Description

Training Specialist, Training and Curriculum

Posted Date2 months ago(1/31/2020 5:31 PM)
Job ID
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Progress Residential® is one of the largest providers of high-quality, single-family rental homes in the United States. With more than 39,000 homes in fifteen of the country’s fastest-growing markets, our residents appreciate the flexibility, freedom and convenience of living in a single-family home without the obligations of home ownership. Progress is committed to making the home rental process easy and enjoyable for the 100,000 residents we serve by empowering our team members and investing in innovative systems and technology.

Over the past three years our portfolio has doubled in size and we have added new executive leadership, including the recent appointment of Charles “Chaz” Mueller to Chief Executive Officer. We see increasing demand for professionally managed single-family rental homes and anticipate continued growth.

Progress Residential has a national footprint with our executive office located in Dallas, Texas, our corporate office in Scottsdale, Arizona and regional offices in Atlanta, Charlotte, Dallas, Houston, Indianapolis, Jacksonville, Las Vegas, Memphis, Miami, Nashville, Orlando, Phoenix, Raleigh, Sarasota, and Tampa.

The Training Specialist provides comprehensive initial and ongoing training and performance support for specific job populations/positions within Progress Residential. The position will provide ongoing support for a national training platform based upon Progress policies, procedures and job guides. Additionally, Training Specialists will be responsible for partnering with department heads and executive leadership to identify and meet the ongoing training and performance improvement needs of his/her designated job populations/positions.

Essential Functions:

  • Facilitate onboarding and continuing training courses both in an online and live learning environment
  • Contribute to the improvement and development of training and coaching materials
  • Provide performance training and coaching to individuals not meeting performance standards
  • Facilitate and support all employee functions such as leadership meetings, team meetings, annual awards, motivator meetings and any other employee focused event
  • Act as a culture ambassador for Progress Residential promoting our culture, mission, vision and values throughout the organization and reinforcing these in every employee interaction
  • Be responsible for the learning needs and outcomes of specific job populations at Progress
  • Work in conjunction with department heads to determine and address training needs
  • Be knowledgeable of all Progress policies and procedures monitoring for consistency and addressing instances of variances
  • Work with the organizational change team to provide ongoing process improvement and policy documentation facilitating communication of change to assigned job populations
  • Manage compliance of training requirements for assigned job populations


  • Associates degree from an accredited academic institution preferred
  • Bachelor’s degree a plus
  • 2-3 years’ experience delivering enterprise-wide training in a corporate environment
  • Excellent team-building and organizational skills
  • Familiarity with residential REITs a plus
  • Highly proactive, self-starter with the ability to work in a changing environment with strict deadlines
  • Skilled in adult group learning practices
  • May require travel up to 15%

What you can expect from us:

Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:

  • In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection.
  • We offer competitive compensation, including a performance-based bonus.
  • Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, and 9 paid holidays.

Closing Statement:

This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

Progress Residential® is a proud Equal Opportunity employer, m/f/d/v.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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