Vendor Regulatory Specialist
Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team.
Progress Residential® is one of the largest providers of high-quality, single-family rental homes in the United States. With more than 75,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership.
Progress is committed to making the home rental process easy and enjoyable for the 100,000+ residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth.
Employment with Progress Residential is conditional on a satisfactory background and drug screen as well as submitting proof satisfactory to Progress Residential that you are fully vaccinated against the Corona Virus COVID-19 disease, subject to any accommodations granted by Progress Residential based on disability or religion or as applicable by state law.
Text ProgressJobs to 25000 and you can chat with our Recruiting Assistant Kate who can help you find jobs, apply for jobs and answer your questions.
The Vendor Regulatory Specialist (VRS) is the support mechanism for our vendors in terms of regulatory compliance. The VRS will be dedicated to researching, tracking, monitoring, maintaining data and files, and reporting critical information on markets new and existing regulatory requirements. The VRS will serve as another reference point for vendors to leverage while fulfilling their legal obligation to remain compliant to their market’s laws, policies and processes. Team will also act as a communication tool for vendors and municipalities. The VRS, with the collaboration of the RTS/PRMS, teams will work with vendors to address the regulatory aspects of market requests/concerns, serve as point for vendor communication and analyze relevant metrics pertaining to the vendor relationship. They will also help to ensure all vendors have a solid understanding of Progress Residential business practices required to perform satisfactorily as a preferred service vendor.
The VRS will explain regulations, procedures and policies to all employees and stakeholders as necessary. Recommend courses of remediation to help the company achieve the necessary levels of compliance.
Continually assess and report regulatory requirements at the municipality, county, state and federal level, including but not limited to permits, registrations, contact information, licenses, and cost.
Coordinates and prioritizes with Vendor Onboarding in their execution of these workflows sourcing and onboarding vendors through the compliance and onboarding process.
Leverages well-developed in-person and distance relationship building strategies to effectively manage the regulatory lifecycle of all contracted service organizations with a critical component of maintaining an effective vendor performance feedback loop from the respective RTS/PRMS teams (or regional leaders)
Mediates escalated regulatory issues from vendors and municipalities for the appropriate resolution that serves the long-term needs of Progress Residential and its customers
Uses experience and tradecraft to recommend process and system improvements to leadership, Assist is solution development and participate in deployment including leading change w/in the vendor network.
Utilize score carding, metrics and reporting to suggest improvements in vendor cycle times
Assists in ensuring vendors have the appropriate level of understanding and awareness of Progress Residential business standards (e.g., preferred materials vendor programs, invoicing process, quality expectations, etc.) to maximize the likelihood of success vendor. This includes but is not limited to addressing vendor concerns, upholding quality standards, and reviewing vendor performance.
Associate Level Degree, business-related degree, supply chain or related field
At least 5 years of experience in direct management of contracted vendor relationships, including training, coaching, education of vendors on business processes (e.g., invoicing, preferred supplier program participation, etc.), compliance auditing, service issue resolution
At least an Associate’s degree in business or related field or equivalent combination of education and experience
Gathers, analyzes, and draws practical conclusions from data, as well as communicates those data findings to others in a manner that translates appropriately to the respective target audience.
Proven track record of being able to successfully manage multiple vendor relationships and associated work concurrently in an organized manner in a time-sensitive environment
Previous experience with Customer Relationship Management (CRM) software and property management software
Working knowledge of Microsoft Office products including Excel (e.g., pivot tables, and VLOOKUPS, etc.); Word (e.g., basic document formatting, etc.); and Outlook (e.g., message composition/formatting, meeting scheduling, etc.)
Demonstrated ability to write with clarity to a variety of stakeholders
Ability to travel extensively locally to municipality offices if necessary.
Work experience involving the construction or home renovation industries
Previous experience with Salesforce CRM and Yardi Vendor Café
What you can expect from us:
Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:
In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection.
We offer competitive compensation, including a performance-based bonus.
Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 10 paid holidays and much more.
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Progress Residential® is a proud Equal Opportunity employer, m/f/d/v.
Job Status: Full Time
Job Reference #: JR105821