Job Description

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team. 
Progress Residential® is one of the largest providers of high-quality, single-family rental homes in the United States. With more than 75,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership. 

Progress is committed to making the home rental process easy and enjoyable for the 100,000+ residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth. 

Employment with Progress Residential is conditional on a satisfactory background and drug screen as well as submitting proof satisfactory to Progress Residential that you are fully vaccinated against the Corona Virus COVID-19 disease, subject to any accommodations granted by Progress Residential based on disability or religion as applicable by state law.

Position Summary

Responsible for management of PRMS Fee Portfolios and Client Relations. Also, responsible to liaison with RVP’s and RD’s regarding Fee Managed Portfolios. Functions as the main point of contact with Owners as related to operational aspects and performance of Fee Managed Portfolios.

Responsible for executing the Company’s and Owners strategic objectives, Mission, Vision and Values as they relate to their assigned portfolio / region. The Vice President will lead the company to ensure the revenue and expense budgets for their assigned markets are achieved. This position provides the leadership and execution of the Company’s national operational platform and is responsible for providing the guidance on all daily management and operational issues across the portfolio. The goal of this position is to ensure operational consistency and compliance throughout the markets. P&L management and innovative business strategies are critical to this role. This position works closely with RVP’s and EVP’s throughout the organization to ensure all strategic and operational goals and values are achieved.

Essential Functions

* Effectively evaluates existing market operations and identifies opportunities for centralization, improvement and proposes viable solutions and leads implementation.
* Maintains awareness of market / industry conditions and trends.
* Works closely with RVP/RD’s to ensure property management revenue and expense goals are achieved.
* Works closely with Marketing, Central Operations, Accounting, Finance and Technology teams to ensure processes align with market goals and that the flow from the markets to the functional departments is effective.
* Demonstrates keen ability to effectively lead change throughout the organizational structure.
* Evaluates operational controls and designs improvements.
* Analyzes market performance and creates plans to overcome shortfalls.
* Coordinates and communicates feedback on process changes from the market perspective to corporate teams.
* Holds teams accountable for established goals.
* Audits and holds teams accountable to company policies and procedures.
* Conducts periodic site inspections to ensure owner/investor objectives are met.
* Develops staffing plans to ensure that the plan for talent aligns with the portfolio needs.
* Acts swiftly to address performance shortcomings.
* Effectively interacts and influences leadership teams around Company strategies.
* Works with the Executive Vice President on staffing and decisions to ensuring financial metrics are achieved.
* Insures all safety standards are met and training for staff is completed.
* Supervision of staff sets goals and holds people accountable for results.
* Ensures that the group all teams provide outstanding customer service and is responsive to requests.
* Coordinates activities to maximize the efficiency of all processes.
* Develops team and is focused on succession plan within each market.
* Insures that all training requirements are completed on time.
* Ensures that employees all have goals and receive regular feedback on their performance
* Performance management of personnel including, reviews, corrective action, mentoring, development plans and performance improvement plans.
* Meets with Owners monthly to discuss portfolio performance.


* Developing Direct Reports & Others
* Decision Quality
* Strategic Agility
* Priority Setting
* Business Acumen
* Motivating Others
* Managing & Measuring Work
* Dealing with Ambiguity
* Developing Effective Teams
* Integrity & Trust
* Drive for Results
* Problem Solving


* 10 or more years of previous business/operations management experience in a real estate operations environment
* 5 or more years of supervisory experience required
* Proven record of achieving or exceeding P&L results
* Yardi and/or SalesForce experience strongly preferred
* Bachelor’s degree is required
* Ability to effectively manage a diverse group of remote managers
* Mastery of Microsoft Excel for operational modeling and development of corporate and departmental staffing plans.
* At least 50% travel.
* Must have a valid Driver’s License.
* Excellent oral and written and presentation skills.

What you can expect from us:

Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:

  • In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection. 

  • We offer competitive compensation, including a performance-based bonus.

  • Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 9 paid holidays and much more.

Closing Statement:
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Progress Residential® is a proud Equal Opportunity employer, m/f/d/v. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online